Get in touch!

We know that it can sometimes be a little tricky knowing who to reach out to when you need help. Hopefully the info below will help guide you.

General help

New Zealand 0800 762 786
International +64 3 477 3014
Hours: Monday – Friday, 8.00am – 5.00pm
Email: info@op.ac.nz

Customer services reception desk is open Monday – Friday, 8.30am – 5.00pm

Dunedin Campus – view on Google maps >

Address: Forth Street, Dunedin, New Zealand 9016

Postal address: Private Bag 1910, Dunedin, New Zealand 9054

New Zealand 0800 765 9276
International +64 3 445 9900
Hours: Monday – Friday, 8.00am – 5.00pm
Email: central@op.ac.nz

Customer services reception desk is open Monday – Friday, 8.30am – 5.00pm

Cromwell Campus – view on Google maps >
Address: 11 Bannockburn Road, Cromwell, New Zealand 9384

New Zealand 0800 765 9276
International +64 3 445 9900
Hours: Monday – Friday, 8.00am – 5.00pm
Email: central@op.ac.nz

Wānaka Campus – view on Google maps >
Address: First Floor/15 Cliff Wilson Street, Wānaka 9305

In an emergency

Campus Watch

24/7

0800 479 5000

Text Campus Watch +64 21 2795000

The Campus Watch team is a group of staff employed to watch out for you.

Five teams work 24 hours a day, 7 days a week. You'll recognise them by their distinctive uniforms of blue and gold, with fluro vests/jackets, walking around campus and North Dunedin.

They do have a University of Otago emblem on their uniform but they are 100% there for Otago Polytechnic students too!

Their role is essentially pastoral - acting as "walking info booths" on a range of issues.

Their duties include manning the Safety Patrol, providing "walks home" and ensuring student behaviour is kept to a reasonable level.

Campus Cop

As well as our Campus Watch crew, you might also see our Campus Cop, John Woodhouse, out and about.

You can touch base with John by emailing campus.cop@otago.ac.nz or calling 021 190 5950.

If you feel unsafe at any stage, it is always ok to call the Emergency Services for help.

Call 111 for urgent emergency situations (Police)
Call *555 for non-urgent situations (Police)

In an emergency, you may receive a text alert from 4177. It's a good idea to save the 4177 number in your phone under the name 'Polytech emergency'. You can also use the number to report an emergency to the polytechnic.

On the continuous sounding of the alarm:

All occupants must evacuate the building in an orderly manner via the stairwell or nearest designated exit. The lift must not be used.
All doors should be closed when the area is clear.
Occupants should assemble in a designated assembly point clear of the building.

Refer to evacuation plans displayed in hallways and classrooms for assembly points.

Occupants must not return to the building until an all clear is given. The all clear is usually given by intermittent short bursts of the fire alarm sounder, or as instructed by the Building Warden or the Fire Service.

Stay where you are.
Move no more than a few steps to a safe place, then drop, cover and hold on.
If inside, get under a heavy piece of furniture or a doorway, or stay low alongside an inside wall. Keep away from windows.
If in a lift, stop at the nearest floor and get out.
If outside, stay outside and keep clear of buildings and power lines.

There are 6 AED located on and around campus:

A Block – Adjacent to Room A120a
H Block – Lift Lobby
L Block – Main Reception Area
Z Block – Sargood Centre – Tapuae (Gymnasium)
M Block – Manaaki – Student Health – Treatment Room
Roberston Library - Lending Area, Bottom of main stairwell (not owned by Otago Polytechnic)

A defib is also available at Central Otago Campus.

For a map of AED locations in the greater student area please check out AED Locations